Our remote monitoring solution sits hand in hand with our support offerings. We get instant notifications and real time trend data for all components of our customers network; from servers and switches to applications and services, allowing us to maintain system uptime and immediately respond to critical failures.

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As soon as a service or component of our customers system is unresponsive, or resource levels such as hard drive space reach a pre-determined threshold, our monitoring system automatically notifies our engineers and service desk.

Our remote monitoring software allows us to –

  • Spot problems before they occur
  • Share availability data with stakeholders
  • Detect security breaches
  • Plan and budget for IT upgrades
  • Reduce downtime and business losses