REMOTE IT SUPPORTReliable support, whenever you need itEvery business that utilises information technology will need technical support from time to time. While bigger companies might have an in-house IT department, most smaller and medium-sized businesses do not have the same luxuries.If you are operating on a tight budget, we have a cost-effective remote IT support package ideal for you. Our remote support includes continuous monitoring of your infrastructure and professional support with any IT problems you encounter. Ensure that you are using your IT setup to best effect by making use of remote support services dedicated to supporting your business.Get Your Free, No-Obligation IT AuditIs your IT audit boosting your business or holding you back? Find out with our free, no-obligation IT audit.Book now by contacting us using the form below. REMOTE IT SUPPORTFeaturesOur remote IT support has a wide range of features for its cost-effective price. Here are some of the ways we support your company: Unlimited Support Whether you contact us via phone or email, we offer unlimited technical support to ensure smooth running of your IT infrastructure. Regular Maintenance We believe being proactive typically removes the need to be reactive. We perform regular maintenance on your infrastructure to keep everything operating perfectly. Advice Alongside offering support, we can offer advice on IT-related matters. Considering an upgrade, or wondering whether to change your infrastructure? We’re here to offer professional advice. Remote Assistance Utilising our management software, we can offer remote assistance for servers, PCs and networks. IT Monitoring We monitor your IT infrastructure to ensure everything is working as it should. If we notice a problem, we’ll notify you and fix is quickly and effectively. Dedicated Account Manager All our remote support customers have dedicated account managers. Your account manager can assist you with any of your requirements, and you will have a direct line to contact them as needed.REMOTE IT SUPPORTKey benefitsHere are some of the benefits of remote IT support. Fast Fixes We have a team of dedicated IT support professionals who know what they’re doing when it comes to networks, PCs and servers. This means we can fix problems quickly and effectively. No Hidden Fees We don’t hide any fees from you. You only pay what you have agreed as part of your contract. Whether your company uses our services more than other businesses or not, you won’t have an unexpected large bill at the end of the month. Unlimited Support Remote IT support is unlimited, so we’re here to help whenever you need us. Whether you phone up 5 times per day or once a week, you pay the same cost-effective price. Lower Costs Our remote IT support is far more cost-effective than having an in-house IT department and you can expect to experience the same level of service. Since our services are fixed priced, you have a regular operational expense that you can always budget for.Cost-effective support, provided by professionalsEvery time you call Optionbox for support, you will be speaking to a trained professional with the skills and experience to fix your problem. All our personnel are trained to the highest standards to ensure that we offer the best possible service to our customers for the best possible price.For a free review of your IT infrastructure today, either give us a call. We’ll be happy to advise you on how we can help you and support your company’s growth with our high-quality support services.BLOGSFind out more about TelecommunicationsOur blog is full of tips, advice and reviews relating to the latest in the telecommunications industry. IT Equipment March 16, 2021 Jack Mitchell Business IT Support Leeds ... IT Equipment November 24, 2020 J4CK Are Office 365 and Microsoft 365 the same? ... IT Equipment November 24, 2020 J4CK What does Infrastructure as a Service mean? ...20% Off for SIX MONTHSWith Seat4Seat, you could save 20% on your licences, call bundles and maintenace for SIX MONTHS! Contact us today to find out more.CONTACT US